Return Policy

We have a 15-day return policy, which means you have 15days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at kingofnaturalproducts@hotmail.com. Please note that returns will need to be sent to the following address: 1462 Rockaway PKWY, Brooklyn, NY 11236. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kingofnaturalproducts@hotmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kingofnaturalproducts@hotmail.com or call516-888-8008

 

⚠️ STRICT ANTI-FRAUD & CHARGEBACK POLICY — ZERO TOLERANCE

KING OF NATURAL PRODUCTS maintains a strict zero-tolerance policy against payment fraud of any kind. By placing an order on this website, you acknowledge and agree to the following:

  • Fraudulent chargebacks are illegal. Any customer who receives their order and initiates a chargeback or payment reversal without first returning the product in its original condition is committing payment fraud — a criminal offense under U.S. federal and state law.

  • All transactions are fully documented. Every order, shipment, delivery confirmation, and communication is recorded, timestamped, and securely stored. This evidence will be submitted in full to the payment processor, card network, and relevant authorities in the event of a dispute.

  • We actively dispute all fraudulent chargebacks. KING OF NATURAL PRODUCTS works directly with payment processors and financial institutions to contest illegitimate chargebacks. We have a strong track record of winning such disputes.

  • Legal action will be pursued without exception. Any individual found to have committed chargeback fraud will be subject to civil litigation for recovery of the full order amount, shipping costs, chargeback fees, and all associated legal expenses. In cases of repeated or deliberate fraud, we will file a criminal complaint with the appropriate law enforcement authorities.

  • Your information will be reported. Fraudulent customers may be reported to fraud prevention databases, which can affect your ability to make purchases with other merchants and financial institutions.

  • Do not place an order if you do not intend to pay. Completing a purchase on this website constitutes a legally binding agreement to pay for the goods received. Attempting to obtain goods without payment is theft.

If you have a legitimate concern about your order, we encourage you to contact us directly at kingofnaturalproducts.hotmail.com or call at 518-888-8008 before initiating any dispute. We are committed to resolving genuine issues fairly and promptly.